For many professionals, e-mail may be the best way to get in touch.
Americans are addicted to e-mail and check it constantly, according to a new study by Adobe Systems of 400 interviews with U.S. white collar workers and Adobe’s Digital Index which analyzed 17 billion visits coming from e-mail. Millennials check their e-mail more frequently than any other age group.
Overall, the study found that respondents spend 6.3 hours each weekday checking their e-mail – 3.2 hours checking work e-mail and 3.1 hours checking personal e-mail. Ninety percent of respondents say they check work e-mail outside of work and check their personal e-mail during the workday.
For many people, e-mail is the first thing they check in the morning. Thirty percent of respondents say they check their e-mail in the morning while still in bed. Here’s a breakdown of where most Americans check their e-mails:
- Watching TV/movies (70%)
- In bed (52%)
- On vacation (50%)
- On the phone (43%)
- In the bathroom (42%)
- Driving (18%)
But consumers do have some gripes when it comes to e-mail. Twenty-eight percent of consumers said they found it annoying when you have to scroll to read an entire e-mail and 21 percent said it was annoying to wait for images to load. Thirty-nine percent of respondents said they want to see fewer e-mails and 32 percent say they want less repetitive e-mails and less annoying or intrusive ones as well.
Thirty-four respondents say they’ve had to create a new e-mail address or even switch e-mail providers due to an overwhelming amount of spam.
I understand the convenience and necessity for emailing when it comes to communication. Scanning documents, electronic signatures and many other tasks are in the form of emailing. My only complaint is that often I request the recipient calls me to discuss the message due to the sensitive and important nature of the matter. Most disregard my request which I find unprofessional. Technology has changed and shaped the way we think, act and do business. I’m a bit old school and prefer “hands on” instead of a “click’ Source: Forbes